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Troubleshooting

The Screen Doesn't Respond to Commands

  • If the display shows your Home Assistant devices but nothing happens when you tap controls, such as turning lights on, Home Assistant actions probably need to be enabled for the display.
  • Follow the Enable Actions guide and make sure Allow the device to perform Home Assistant actions is turned on.

The Install Button Doesn't Detect My Device

  • Make sure you're using Chrome or Edge on a desktop computer. Mobile browsers and Safari/Firefox don't support the required browser feature (WebSerial).
  • Try a different USB-C cable. Charge-only cables won't work.
  • Try a different USB port on your computer.
  • On Windows, you may need to install drivers — check Device Manager for an unrecognised device.

The Display Is Stuck on the Loading Screen

  • Give it up to 60 seconds after first boot. It needs time to connect to WiFi and download resources.
  • If it stays on the loading screen, power-cycle it and check whether the WiFi hotspot appears. If it does, the display couldn't connect to your network — go through the WiFi setup again.
  • If you need to report the problem, collect a startup log with the USB log guide and include it in the GitHub issue.

Home Assistant Doesn't Discover the Device

  • Make sure the display and Home Assistant are on the same WiFi network (not a guest network or a different VLAN).
  • In Home Assistant, go to Settings > Devices & Services > Add Integration and search for ESPHome. Enter the device's IP address manually.

The Web Page Looks Broken or Unstyled

  • The device's web page loads some resources from the internet. Make sure the display has a working internet connection (not just local network access).
  • Try clearing your browser cache and reloading.

I Want to Start Over

  • To re-flash the firmware, connect via USB-C and use the install button again.
  • To clear WiFi settings and start fresh, re-flash the device. It will create the setup hotspot again.

I Need Help With a Bug

  • Open a GitHub issue and describe the display model, firmware version, and what happened.
  • For startup, WiFi, loading screen, or Home Assistant connection problems, include a USB log from the Collect USB Logs guide.

Next: Setup